Truck runs great, even better than when I initially bought it. I was given a free loaner car, which was clean and maintained well, with good mileage.
If you are looking for a cheap mechanic shop, you've come to the wrong place. If you're looking for a high quality shop that does the job right, you've come to the right place. All jobs, including oil changes, are followed by a complementary car wash. Best place in town for mechanical work in my humble, yet correct, opinion.
I have used this shop for over a year because the price for an oil change is great and it is very convenient as they picked my car up and brought it back back to me. I also thought the service was great...until the last oil change. This last time they told me I had an oil leak (my car has never leaked oil. We had a new driverway poured at our house 2 years ago) there was never oil spots on the driveway. I took my vehicle to another mechanic to get it looked at because it was leaking so badly after they changed my oil. The oil filter was not installed tightly and oil was leaking out around the oil filter. This could have blown my engine.
Mechanics and receptionist were very nice and accommodating. Final invoice was nearly $100 lower than initial quote, which made me very happy. Work was well done and quickly done.. taking only 2 operating days (after waiting for my parts to come in) to fix.
Safe to say, my car won't be going anywhere else in the future. Very professional, courteous and quick. Their shop manager even picked up my car and left me a loaner at work. My vehicle was returned wiped of dust, vacuumed and tidy. No stains from the mechanics boots.. no mess at all.
I went here to pick up a friend who had a flat tire out of town. She had her car towed by Finch to their Auto shop. Her tire was checked and Josh told my friend that her "tire couldn't be fixed and it seemed to have a soft spot in it" Josh then told her "when you replace a tire you must buy a pair of tires" Hmm to replace one tire so not true! Educate yourself and don't be afraid to ask questions.
Traveling from Topeka, Kansas to Chicago. 5 miles outside of Jacksonville, IL, experienced engine overheating. Indicator light came on coaxed the vehicle to Jacksonville exit. Located Tom Finch instead of a dealer (who would not be trustworthy) on the Internet. Glad I did. He worked on my business partner's car radiator, found the problem, did what he needed to do properly. Charged only for the repairs necessary. Got me in first thing in the morning. Could have taken advantage of out-of-towner, but didn't. Instead of a $700+ charge, ended up with a $201.00 charge for only the necessary repairs. On the road by 1:30 pm. Great job. Would recommend highly!
Tom Finch Automotive is a US Car Repair based in Jacksonville, Illinois. Tom Finch Automotive is located at 1025 W Walnut St, Jacksonville, IL 62650, USA.
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